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You can contact us anytime via live chat or email. We're here to help you with any questions or issues you might have.

Frequently Asked Questions

How do I activate my eSIM?

To activate your eSIM, simply scan the QR code we sent to your email. Ensure you have a stable internet connection. Follow the on-screen instructions on your device to complete the activation.

What is the difference between an eSIM and a physical SIM?

An eSIM is a digital SIM that allows you to activate a cellular plan without having to use a physical nano-SIM card. It's embedded in your device and can be programmed remotely.

Can I use my eSIM on multiple devices?

eSIMs are generally tied to a single device and cannot be transferred. If you wish to use our service on another device, you will need to purchase a new eSIM plan for that device.

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